PLEASE read these instructions if this is your first time ordering! If you still have a question, feel free to email us at oldstitch@oldstitch.com Again thanks for your support!
Catalog Codes - bk = Books, cl = Calendars, kt = Kits, lf = Leaflets, mg = Magazines
| Frequently Asked Questions |
| Answer- Yes, you can find all the same number of items on our site, but we have changed the ability to see any large pictures. For now, but we are Deleting all SOLD OUT magazines. This will give us more space to bring back some of the En-larged pictures soon! |
| Answer- Yes-This site is best viewed with Internet Explorer. (If you use NetScape- shopping cart might not process!) |
| Answer- Yes- We are a very small company so please be patient when waiting for a reply on your email questions & adding your wishes! No-we don't have a catalog! |
| Answer- Yes- All items are sold at 20% or more off retail (some may cost less because of condition or inventory). |
| Answer- Yes-Most of items are in great or good shape, except those with notes- that will explain the problem. |
| Answer - Shipping Charges are identified AFTER you fill out your address of State or Country (needed to figure the shipping charges). Our computer will NOT remember any of information - unless you receive an e-mail confirming the order it has not been received and all order information has been lost for ever! |
| Answer -Till further notice we will only buy items needed on the Wish List!! If you have an item for a wisher, we will forward your email address to the wisher - this is a free service. |
Note- IF No Shopping Cart (bottom of page reads - X Discount Code or X Add Items - NOT Shopping Cart) then there is NO way to place on order on that item, because the SalesCart dose not read the information, then emailing pam@oldstitch.com so she can add a new Shopping Cart for that item. That might take a few days.
| Instructions- |
| 1. Choose an item -Click on the shopping cart at the bottom of the page. |
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2. Choose either Order Now! or Continue Shopping! |
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3. Order Now! - Please fill out ALL information & continue! ***use your complete Email address (dearjoan won't work we have to have complete address) Note OUT of USA Customers - You Must Pick a Country (Canadian customers must click also your Providence)- This is how we double check your order is shipped to the right Country (Your email address dose not always end with your Country- example joan@aol.com) |
| 4. Please choose shipping - You have to choose this or we will select the cheapest & safest way to ship! Shipping charges starts at $4.60 for USA, $7.00 for Canada or $11.00 all other Countries! |
| 5. Please PRINT your order before you go to the page of charge card information, this is incase your order will not process you will have a copy of what your trying to order. |
6. Note to keep cost down you will be click on Paypal - You Don't have a Paypal account - No Problem - you can use any charge card or checking account to pay your order! American Express, Visa, MasterCard or Discover or Paypal or checking account available! |
| 7. Your receipt is automatically emailed to you within minutes! (If you Do Not receive an email Receipt - Please email us because your order was deleted by the computer -then just try one more time & double check All information is correct! Then Please email a list of the items you wish to order to pam@oldstitch.com . Thanks for your understanding & patience because computers are not always perfect! |
| 8. Thanks for the Order & we try to ship the end of each every week! |
| 9. ***When all else fails please email us at Feedback! |